Pricing and Contractual Structure
How Much Do BOOST’s GovCon Services Cost?
We hate this answer, but honestly, it depends. We work with each of our clients to determine the right cost to match the services and solutions needed by your company. In the beginning it might be a quick assessment on where things stand. It could be a small project that you don’t internally have the bandwidth to do. Often, it expands from there depending on your company’s needs.
What is your pricing structure (hourly, fixed price, etc.)?
Our pricing structure varies depending on client needs and the scope of work. We have engagements with both hourly pricing and firm fixed price.
Do you offer fixed-price options for specific projects (e.g., QuickBooks setup, GSA schedule preparation)?
Yes, we do offer fixed-price solutions for project-based engagements. We ask that a data call is completed in advance, as well as conversations to gain an understanding of the need and determine the scope of work.
How do you handle scope creep and ensure that costs stay within budget?
We provide task orders with a detailed scope of work and have regular communication with our clients to determine project status and are within budget. For some engagements, we provide a weekly or semi-monthly hours report, so clients are aware of the hours being spent and the tasks being completed.
Do you have minimums or retainer fees?
We do not have any minimums, but we do want to make sure that BOOST is the right fit for our clients and they have budgeted for the expenses of our services. For some engagements, we do ask for an up-front deposit amount that is applied to our ongoing services.
What is the commitment period?
The only commitment is a 30-day termination policy that is outlined in our primary agreement.
What is the process for scaling services up or down?
Simply a phone call. BOOST is designed to scale with your company’s needs. We appreciate any advance notice of enhancing or decreasing services, but we know that in GovCon, sometimes advance notice is not possible.
Is outsourcing cheaper than hiring?
Depends. Here’s why (and know that the answer changes based on the richness of your benefits plan and the state in which you operate):
Take hiring a $85K all around accounting person to do all of your accounting work.
Base Salary | $ 85,000.00 | |
Social Security | 6.20% | $ 5,270.00 |
Medicare | 1.45% | $ 1,232.50 |
FUTA | 0.06% | $ 42.00 |
Total in Wages | $ 91,544.50 | |
Benefits | $ 1,840.00 | $ 22,080.00 |
Estimated total | $ 113,624.50 | |
* Benefits uses avg of $11.50/hour times avg of 160 hrs per month | ||
Source: https://www.bls.gov/news.release/pdf/ecec.pdf |
- This person is full time dedicated to your company
- This person is a full time W-2, which means they are more entwined, are (in theory) more committed, solely focused on your company.
Cons:
- This person is a single point of failure. There is no checks and balances and there is a lack of redundancy. There is no backup if they go on vacation, get sick or leave unexpectedly.
- There is only one level of skill set. Which means they will be overqualified for some activities and underqualified for others. Does the person who enters accounts payable daily also provide the strategic oversight to run your cash flow, do forward projections and price your proposals? Sometimes this is the case, but often, it is not.
Note that the above only reflects basic costs, without regard to computers, software licenses, office space as applicable, etc.
Our work is either FFP or T&M and we charge by the labor category. We have consultants at all levels of the spectrum so that we aren’t charging you SME prices for lower-level work. This allows us to tailor our services to exactly match your needs. It also allows us to grow with you as your organization evolves.
Onboarding and Implementation
Does BOOST only use XYZ accounting software?
No BOOST is system agnostic, although we might have our favorites based on what we’ve seen work best.
I thought only XYZ accounting software was DCAA compliant.
DCAA compliance is much more than which accounting software you have. In fact, we could make excel DCAA compliant, but the labor would outweigh the cost of using good software.
Do we have to change accounting systems?
No, BOOST clients are always on their own system and licenses; BOOST utilizes your accounting software, not the other way around.
What is the onboarding process like?
We begin with a kick-off call with the client to meet the BOOST team, discuss initial tasking, system access, client point of contact, etc. After the kickoff call, we send an email with team contact info, kickoff call recap, instructions for next steps and what to expect in the next three months (depending on the length of the engagement). Our COO sends a welcome email, and our Controller is contact with payment instructions. We want clients to get engaged quickly and feel as if they are being supported from the very beginning of the engagement.
How long does it take to get fully ramped up?
We can usually schedule a kickoff call within two weeks after the engagement is signed. During the kickoff call, we let clients know what we need to get started on our end. If we receive the items and access we need, we can ramp up quickly.
What information do you need from us to get started?
Usually, any documents that will give us historical knowledge – statements, procedures, contracts, employee handbooks, etc. We provide a list of what we need to review after the kickoff call.
Can you help us with data migration and system setup?
It depends on the system. We are system agnostic, so we work in your systems. If we are familiar with the system, yes, we can help with system setups and data migration. We can do Unanet and QuickBooks implementations and import historical data. We can coordinate with HRIS and payroll system software companies and assist in the system setup and data migrations. Often it helps to have our SMEs involved in a system implementation to communicate how to set up the system to get the data the client needs.
Service Delivery and Communication
What size companies do you support?
BOOST supports all sizes of Government Contractors. Our small and medium GovCons utilize BOOST for their day to day back-office work, our large business GovCons mainly use us for project work.
What are examples of projects you work on?
Accounting system assessments, HR assessments, accounting system implementations and upgrades, SF1408 readiness/documentation, CPSR prep, corporate budgets/indirect rate forecasting and I-9 audit prior to acquisition.
Can you help scale and growth with our organization?
In a word: Yes. This is what we love to do. We were created to help folks jump through the hurdles of government contracting to get to the next level.
Are you a staffing company?
No. Those are, quite frankly, a dime a dozen. If you need a front desk temp, they would be a better option. Our talent acquisition folks take time to get to know your company and its benefits before they begin their search. We don’t believe in cluttering up your inbox with an overflow of candidates that we shop around to clients. It’s a waste of time and energy and doesn’t help either party.
Does BOOST send people to our office?
No BOOST is 100% virtual AND 100% on USA soil. We do not off-shore our work. Our consultants are generally fractional, so they work for multiple clients and are able to have a work/life balance. But if we are in town or near your office, we’d love to stop by and meet you in person!
Are all of your employees’ background checked?
Yup, you better believe it!
Do you only service Government Contractors?
YES, we were built to service GovCons; it is in our DNA.
Do you work on proposals?
Yes, but no. BOOST can help with recruiting for your proposal, manage and work the cost volume and provide compliance checks. We are NOT proposal writers, proposal managers, or business development/capture folks. But we have a bunch in our network that we’re happy to refer you to. The idea that people actually WANT to do proposals for a living is crazy to us. 😊
How does the day-to-day communication and collaboration work?
Clients have a primary contact person, although many interact with multiple team members depending on the engagement. We collaborate with clients to determine their preferred communication frequency and method. It can depend on the client’s schedules and bandwidth, their communication styles, as well as their budget. For clients working in more than one service area, we do have internal tag-ups and weekly status reports to coordinate seamless service delivery.
How often will we have meetings or check-ins?
Each engagement is different, so it depends on the scope of work, the budget, and the client’s schedule. We do like to communicate status, even through emails, so clients are aware of progress. We know what it’s like to be a client and wonder what is going on! Even if there isn’t an answer, communicating that we don’t have all of the information yet, is helpful.
What is your response time for inquiries or requests?
We like to answer emails within 24 hours, at a minimum. Even if the email is to acknowledge receipt and give a timeline for a more in-depth answer. Some tasks take longer than others, but we do ask that if it is an urgent item with a specific deadline, please let us know and we will do our best to accommodate it; and if we can’t we will tell you a realistic delivery time.
What is your process for ensuring redundancy and preventing disruptions in service?
We have a team available to support when team members are unexpectedly out sick or on a planned vacation. We have internal written procedures for clients that can be followed by team members, and cross-train employees on different clients. Clients choose BOOST so that there isn’t a disruption to their business.
Additional FAQs
If BOOST doesn’t do it, who does?
Just ask; we have a strong network of referral partners who can help you with everything from A to Z……… Just ask. We are the first to tell you when we aren’t the best match, but our goal is to get you to a viable solution regardless of if we are the ones providing it.
Isn’t Human Resources just hiring and firing, do I really need it?
HR is so much more than hiring and firing. Strategic HR helps companies grow profitably with workforce planning, policies and procedures, onboarding and offboarding, benefits coordination, employee retention, executive compensation plans, employee development, compensation analysis, investigations, promotions and backfills, and much much more. Learn more about our HR services for GovCons.
Are all of your employees’ background checked?
Yup, you better believe it!
Where is BOOST located?
BOOST is 100% virtual, but we are based out of the Washington, DC area.
Do you make nutritional supplement drink?
Ha ha, very funny……………… NO.
Aren’t you guys the discount cell phone provider?
…………… again you are hilarious, NO.
Do you only service Government Contractors?
YES, we were built to service GovCons; it is in our DNA.
What is strategic pricing?
Strategic pricing is just what it says, pricing for a government contract utilizing strategy so you can have the most advantageous pricing possible. Think of your cost volume on steroids.
Do we have to change accounting systems?
No, BOOST clients are always on their own system and licenses; BOOST utilizes your accounting software, not the other way around.
Isn’t it cheaper to hire someone off UpWork?
Probably. But then you are at the mercy of a single shingle consultant who may or may not know GovCon. Our company is laser-focused on our industry. We also have reach back support and redundancy for our teams. Our folks are human…they get sick, they go on vacation, and although no one has done this yet, they might win the lottery. We plan for the unexpected.
What kinds of services does BOOST offer for GovCons?
BOOST offers the following services and solutions: