Perhaps it’s the chaos of 2022 or maybe we all are trying to multi-task more than ever, but I’ve seen an uptick in what I would describe as “whack-a-mole” leadership. You know, where one week there is a push to go in one direction. The next week, that initiative changes or falls off the radar, and we focus on another thing. The “Squirrel!” type of attention span that your dog has. Or your 5-year-old.
By constantly shifting focus and redirecting the team, you see the following:
- Lack of buy-in – if it’s changing next week, just hunker down, agree and ride it out until people stop asking about it
- Worse…buy-in – Only to find that it’s not really a thing and then expectations and hopes are dashed. This can lead your team to NOT buy-in on something really good the next time. Don’t be the boss who cries wolf too many times.
- Burn out – If you keep moving the ball, people get exhausted trying to get to the goal. Let’s face it, we’re all exhausted this year anyway. This isn’t to say that if you meet your previously set goals that you shouldn’t keep moving. Just don’t pick up the finish line before the team has a chance to get there.
- Lack of results – Everything is half done/half-implemented/half thought through. Nothing is completed and nothing is moving, which means no one is making money. Leadership is failing to follow through.
- Higher multiplier – Generally, this means lots of time on Overhead or G&A, driving your wrap rate up while not getting the results or efficiencies that you were probably striving for.
2020 continues to be a hell of a year. It does require changing quickly, figuring out what works, and dumping what doesn’t efficiently. That doesn’t mean that you can reverse course on absolutely everything. Foundations need to remain intact and stronger than ever. It’s hard to see what the next month brings, much less next year. But while you do have to stay agile, you also need to be thinking longer term as we start edging closer to 2023 and budgeting/goal setting for next year. If you’re looking for a push in the right direction, connect with Stephanie, and let’s see where you can shift focus toward a more efficient direction.
The word of the quarter is: FOCUS!